Entry Level Training


1.2 CEUs


*Waitlist for the Virtual Offering is Open. Click Register for Course and follow the prompts to add yourself to the waitlist.*

This course is available in three formats: virtual classroom (3 days), online or home study.

Virtual Classroom - Students will have the opportunity to learn online directly from an instructor. Each offering will be held over three days from 8:00 am until 12:30 pm (includes breaks). Attendance is required for each session to earn CEUs and will be monitored through our online software - GoToMeeting. If choosing this option registrants must have the following: strong, reliable internet connection, desktop or laptop device with a microphone AND web camera. Works best on Google Chrome web browser.

The course satisfies the Alberta Environment minimum training requirement for operators becoming certified for the first time. This training covers basic aspects of the industry - it has not been specifically developed to prepare an operator to write a certification exam. (Check our full course listings for certification prep courses i.e. Level I Certification Prep).

NOTE: Applicants who wish to write the certification exam must qualify and MUST apply to the Alberta Environment Water and Wastewater Operator Certification Portal (Compliance365) during the application window for exams (approvals every two months). To qualify, successful completion of this course must be achieved prior to the submission of the online certification exam application and the course completion certificate must be uploaded with the application. Applicants will also need one year of recognized experience to qualify for certification status.

If you are not yet able to meet the requirements for Level I certification, but would like to challenge the Level I exam and you are a resident of Alberta, please contact Alberta Environment or review the requirements in the Certification Guidelines document. Successfully challenging the exam does NOT constitute certification. Once ALL eligibility requirements have been met, the operator can then apply for certification online through the Alberta Environment Water and Wastewater Operator Certification Portal.

The CEUs from this course can be used toward the following discipline(s) for certification renewal:

• Water treatment
• Water distribution
• Wastewater treatment
• Wastewater collection

For additional certification information, please contact Alberta Environment at 780-405-0437 or 780-427-7713 or email: WaterandWastewaterOperatorCert@gov.ab.ca

Dates & Locations

    • Session #3-VIRTUAL CLASSROOM
    • Apr 8, 2024 8:00am - Apr 10, 2024 12:30pm
    • Online - Virtual Classroom


Course Completion Exam:
At the end of the course a completion exam will be given. It consists of 50 questions and an overall minimum of 70% is needed to achieve a passing grade. If unsuccessful, one rewrite will be allowed.

NOTE: You must attend ALL days to receive CEUs. Attendance will be monitored through the virtual training software.

Registrants must have a strong, reliable internet connection. Desktop computer and/or laptop recommended with Google Chrome web browser. Camera and microphone ARE required.

For more information, including registration and system requirements check out our VIRTUAL TRAINING FAQs

Delivery Formats

Online, Home Study, In Class


Topics include:

• Legislation: Role of the operator, implications of non-compliance, applicable laws, and certification requirements
• Communication & Math skills: Standard operating procedures, calculations, conversions, daily records
• Water Treatment: Equipment maintenance, drinking water processes / production, contamination risks
• Wastewater Treatment: Principles, stabilization ponds, mechanical plants, equipment maintenance
• Safety & Security: Emergency planning, hazards, safety procedures, protective equipment
• Water Distribution and Wastewater Collection: Systems, components, maintenance, blueprint reading

Virtual Classroom: Course materials will be mailed out prior to the first date of training. Please ensure your address information is correct. The links to join each online session will be emailed out prior to class.

Home study: Materials will be mailed upon registration. Confirmation of this will be emailed.

Online: Course materials are available immediately upon registration through AWWOA online profile. Further instructions and information about the course are emailed after registration.


$460.00 Must have current AWWOA Membership

$560.00 Non-Members