Webinar - Change Management & Change Leadership


0.3 CEUs


Change is the only constant. Water professionals will be called upon to lead, adapt and inspire change throughout their career. This two-part webinar will guide you through managing and leading change and will cover topics including how to initiate and advance change, different models of change, how change is made and how to influence change.

Presenter: Nolan Crouse, MBA, CCMP
Moderator: Dan Rites, AWWOA

The CEUs from this course can be used toward the following discipline(s) for certification renewal:

• Water treatment
• Water distribution
• Wastewater treatment
• Wastewater collection


NOTE: You must attend BOTH days to receive CEUs. Attendance will be monitored through the webinar software.

Registrants must have a strong, reliable internet connection. Desktop computer and/or laptop recommended with Google Chrome web browser. Camera and microphone NOT required.

For more information, including registration and system requirements check out our WEBINAR FAQs

Delivery Formats

There are no available options for this course at this time - please contact .


Topics include:
-Change Management concepts
-Change Leadership concepts
-How to initiate change
-Tools to advance change
-Politics of change
-Different models of change
-How change is made
-How to influence change

Discussion Highlights:
-COVID and essential services
-Changes to Strategic Plans due to COVID
-Change for smaller municipalities
-Changes to Emergency Plans
-New Financial challenges
-New facilities
-Environmental policy changes

This session will use GoToWebinar software. The second step of the registration process will be emailed out prior to the first date of the webinar. This step MUST be completed prior to the first session date. Once you have completed this portion, a link to join the webinar will be emailed to you.


$100.00 Must have current AWWOA Membership

$200.00 Non-Members